Support in management of the digital tool CRM, with activities such as:

• Data entry, management, and analysis
• Control of dashboard and main KPIs
• Control information flow of sales and marketing processes that occur through tool
• Possibility to ideate new improvements and implementations in the tool’s functionalities, coordinating needs across company departments
• Support in troubleshooting any issues met by the team when using the tool, and development of training materials.

Other support to the Marketing Dept.:

• Responsible for lead collection data entry and data management (i.e., follow-ups, direct marketing actions) from sources such as fairs and events
• Manage lead collection and requests received through digital channels (e.g., website forms)
• Support in the segmentation and profiling of clients and contacts collected for direct marketing activities (e.g., newsletter, campaigns, etc…)
• Support the Marketing Manager with operative activities relative to digital marketing campaigns
• Support the Marketing and Strategy team in redacting strategic presentations for the CEO or investors
• Support on activities related to market research, competitive analysis, or other strategic projects
• Analysis of KPIs for the sales and marketing departments, to define useful insights for the teams’ activities, and support the Auditing dept in putting together the monthly performance dashboard

Support the sales team:

• Analyze and support management of opportunities/ leads from different accounts or sources (inbound)
• Support in redacting and preparing offer documents to close any contract with new clients

Operational

• Bachelor’s Degree in Management / Marketing Management / Market Research / Business
• Master’s degree or Graduate student in Management / Marketing Management / Market Research / Business
• Experienced with digital tools or with digital marketing
• Great communication skills in both English and Italian, and knowledge of a third language is preferred
• Proficient with Microsoft Office Suite (i.e., Powerpoint, Excel e Word)

Soft

• Strong organizational skills, proactive, ability to multitask
• Appreciates dynamic and extremely fast-paced environments
• Precise and extremely careful to details
• Capable of autonomously completing tasks
• Passionate for the worlds of technology and innovation / additive manufacturing / advanced industrial sectors (e.g., aerospace, automotive, …)
• Team spirit and works well when collaborating

• Inspection, testing and measuring products using metrology instruments (e.g., callipers, roughness gauges, tally plane, micrometre, 3D scanning etc) and generation of control reports
• Ensuring compliance of the product with respect to internal and external standards and requirements (i.e. monitoring operations, reporting inconsistencies)
• Collaborating with Technical Department to define product quality requirements and generating control plan
• Reporting product and process non-conformances, quality-related issue and analysis of root-causes.
• Supporting in auditing activities (internal audit and external audit)
• Supporting in definition of internal process standards.
• Supporting in drafting procedures of Company’s internal processes according to internal requirements and external standards and regulations.

Operational

• Degree in Industrial Engineering (e.g., Mechanical, Aerospace, Materials or Management Engineering)
• Excellent knowledge and use of the Microsoft Office package
• Ability to write technical documents and presentations
• Knowledge of manufacturing technologies and tolerances
• Basic knowledge of inspecting techniques and quality control technologies
• Knowledge of Quality Standard ISO 9001 and/or EN 9100 is considered a plus
• Knowledge of the English language
• Both verbal and written communication skills

Soft

• Interest and passion for 3D printing
• Organizational skills and self-management of time and activities
• Excellent attention to details
• Teamwork
• Proactivity
• Flexibility in adapting to different tasks and to a dynamic working environment

• Support the Industrial Engineering department in major projects regarding 3D printing
• Work with the Production department and study the company’s production processes, developing a good understanding of 3D printing and robotics technologies.
• Support the Industrial Engineering department in planning and coordinating production and post-production activities.
• Support the Logistics department in managing the inbound and outbound logistics activities, planning shipments, and drawing up the proper documents.
• Support the Industrial Engineering department in carrying out all the activities of analysis, monitoring and reporting of the main technical KPIs
• Follow projects for the optimization of the production and post-production processes and resource utilization
• Support the Quality department in drafting procedures on the company’s internal processes (Production, D&E, etc.) and the related technical documentation
• Collect and process data and information to be included in the documentation, collaborating directly with the Quality, Production and R&D departments.
• Update technical documentation to meet business requirements and industry standards

Operational

• Studying towards or recently graduated from a degree in Engineering (Aerospace, Management, Mechanical, Materials & Nanotechnology, Industrial Manufacturing)
• Advanced Knowledge of Microsoft Office package (particularly Excel and Power Point)
• Good knowledge of the Italian and English languages

Soft

• Ability to plan multiple activities according to existing constraints
• Organizational skills and self-management of time and activities
• Flexibility in adapting to different tasks and to a dynamic working environment
• Problem solving, proactivity and ability to work in a team

Main  activities

• Diagnostics focused on fault detection on client production site
• Preventive maintenance on industrial automation systems on client production site
• Evaluation of components obsolescence and replacement
• Calibration of electronic measuring instruments
• Functionality improvement through testing
• Ordinary hands-on maintenance activities on the machine system on client production site
• Apply procedures for requesting intervention for ordinary and extraordinary maintenance of the machine

Operational Skills

• Technical Diploma or Degree
• 1-3 years of experience in Field Engineering
• Knowledge and use of the Microsoft Office package
• Basic knowledge of CNC systems
• Basic knowledge of 3D printing systems
• Knowledge of the mechanical drawing and CAD systems
• Knowledge of correct technical terms
• Willingness to travel frequently to Italy and occasionally to Europe
• Good English fluency

Soft Skills

• Strong interest and passion for 3D printing
• Organization and time-management on time and activities
• Teamwork
• Proactivity
• Flexibility in adapting to different tasks and to a dynamic working environment

• Support daily monitoring of the business and participate in month-end and year-end activities
• Work closely with CFO and finance department supporting the delivery of quarterly and ad hoc analysis to C-Level team.
• Keep all finance documentation up-to date, actively contributing to continuous improvement of management control process
• Support the company ERP implementation acting as coordinator among all departments involved
• Perform operative administrative task in order to ensure the accuracy and punctuality of department results

Operational

• Studying towards or recently graduated from a degree in Finance, Business Administration or Management
• Advanced Knowledge of Microsoft office package (particularly Excel and Power Point) numbers
• Analytical approach and passion to work with numbers
• Ability to analyse problems and find efficient solutions presenting it to different stakeholders
• Excellent knowledge of the English language

Optional

• Familiarity with accounting and invoicing principles
• Experience with Power BI (or willingness to learn quickly)
• Experience with the implementation and use of an ERP

Soft

• Teamwork
• Strong organizational, self-management and time-management skills
• Flexibility and adaptability to different tasks and to a dynamic work environment
• Entrepreneurial spirits and interest in the world of start-ups
• Passionate for the worlds of technology and innovation / additive manufacturing / advanced industrial sectors (e.g., aerospace, automotive, …)

• Understand the design needs of internal and external stakeholders
• Organize the launching of projects with stakeholders and generate ideas and proposals consistent with the requirements
• Provide support to Project Managers and Project Specialist in the tender phase, through feasibility studies and analysis of external and internal costs, interact directly with stakeholders, external suppliers and internal business resources
• Plan project completion time by:
  • Design and engineering
  • Internal and external production
  • Internal post-production/ External treatment
• Design products in accordance with the requirements of stakeholders, according to AM and RLSAM technology, through specific software
• Illustrate project progress to stakeholders through PowerPoint presentations, PDFs or directly from 3D software
• Understand the feedback received from stakeholders during alignments and make the necessary changes when necessary
• During production and post-production, interface directly with interested parties by providing information or technical specifications related to the project
• At the end of the project, include positive and critical aspects of the newly developed project flow to make improvements to similar and not similar future cases

Operational Skills

• Academic background in Mechanical Engineering or similar
• Internship or minimal professional experience in Engineering
• Excellent knowledge of CAD tools for solid/parametric modelling
• Basic Knowledge of AM manufacturing processes
• Good knowledge of the English
• Minimal experience in Microsoft Office 365

Soft Skills

• Strong organization, self-management and time-management skills
• Teamwork
• Proactivity
• Flexibility and adaptability to different tasks and to a dynamic working environment